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PelvicSense Terms of Use

Last Updated: February 22, 2026

1. MEDICAL AND EMERGENCY DISCLAIMER

THE SERVICES AND ALL CONTENT ARE FOR INFORMATIONAL PURPOSES ONLY. THEY ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. PelvicSense Inc. (“PelvicSense”, “we”, or “us”) provides pelvic wellness education information. Evelyn Hecht, PT and her team are not physicians, nor acting as direct-care or virtual physical therapists.

  • No Advice: We act as non-medical pelvic education resources. We do not diagnose or treat medical conditions. Reliance on any information provided is solely at your own risk.

  • Consult Your Physician: Always seek the advice of your physician before starting or changing any treatment or exercise routine.

  • Emergency Services: The Services are for non-emergency purposes only. If you think you have a medical emergency, call 911 (US) or 999 (UK) immediately. PelvicSense assumes no obligation to contact emergency responders or provide emergency care.

2. REGISTRATION, ELIGIBILITY, AND COMMUNICATIONS

  • Eligibility: You must be at least 18 years old to use these Services. By enrolling, you represent that you have consulted with a healthcare professional and are in stable physical and mental health to begin an educational mind-body program. You acknowledge that PelvicSense is an educational tool and does not replace medical diagnosis or treatment.

  • Account Security: You are responsible for maintaining the confidentiality of your password and for all activity on your account. You must notify us immediately of any unauthorized use.

  • Systems: You are responsible for obtaining and maintaining the hardware and internet services ("Systems") necessary to access the Services. PelvicSense is not liable for errors or data corruption arising from the malfunction of your Systems or the Internet.

  • Consent to Communicate: You agree to receive electronic communications (email) related to your use of the Services. Receipt of documents in electronic form satisfies any legal requirement that such communications be in writing.

3. UK & EEA CONSUMER RIGHTS & REFUND POLICY

  • General No-Refund Policy: All purchases are final. PelvicSense does not offer refunds or credits for partially used periods or unredeemed Gift Subscriptions.

  • UK/EEA Statutory Rights & Waiver: Under the UK Consumer Rights Act, consumers generally have a 14-day "cooling-off" period.

  • The Waiver: By purchasing and accessing our digital wellness content immediately, you explicitly acknowledge that you waive your statutory 14-day right to cancel or receive a refund.

  • Faulty Content: If digital content is technically defective, your sole remedy under UK/EEA law is a repair or replacement of that content.

4. RULES OF CONDUCT

As a condition of use, you agree not to use the Services for any purpose prohibited by these Terms or applicable law. You shall not:

  • Infringe: Copy, distribute, or resell PelvicSense content. All downloads are for personal, non-commercial use only.

  • Abuse: Post content that is unlawful, threatening, or invasive of another’s privacy.

  • Automate: Use "crawlers" or automated software to scrape or copy Content.

  • Interfere: Reverse engineer any part of the Services or impose an unreasonable load on our infrastructure.

  • Privacy: Share or disclose the personal or medical information of another user.

  • Non-Clinical Use: Use the platform to solicit or provide medical advice to other users.

 

5. INTELLECTUAL PROPERTY & DMCA

The Services and Content (including the "Trio of Healing Skills" framework, videos, and graphics) are the sole property of PelvicSense.

  • Limited License: You are granted a non-exclusive, revocable license for personal, non-commercial use only. You shall not sell, rent, or create derivative works of the Content.

  • DMCA: If you believe materials on our Site infringe your copyright, notify our Copyright Officer: PelvicSense Inc., Attn: Copyright Officer, 24 Collingswood Drive, Sag Harbor, NY 11963; email: ehecht@pelvicsense.com.

6. VIRTUAL ORIENTATION SESSIONS & USER SUBMISSIONS

  • Educational Orientation: PelvicSense may host optional, one-time virtual group orientation sessions via Zoom. These sessions are strictly educational and technical in nature. Participants are instructed not to share private medical histories or Protected Health Information (PHI) during these sessions.

  • Privacy in Groups: While these sessions are private to PelvicSense members, we cannot guarantee the confidentiality of information you choose to share in front of other participants. By joining, you agree to respect the privacy of other members and refrain from recording or sharing their likeness or comments.

  • Recording Policy: We may record orientation sessions for internal quality or educational purposes. You will be notified via the Zoom interface before any recording begins. Your continued participation after such notice constitutes consent to the recording.

  • Submissions: If you choose to provide feedback, suggestions, or "success stories" during a session or via email, you grant PelvicSense a non-exclusive, royalty-free right to use that feedback to improve our Services. (We will always seek your express written consent before using any identifiable testimonial for marketing).

  • Public Submissions: Submissions shared through Virtual Group Programs (Zoom) or other public forums are considered public and non-proprietary. You irrevocably assign all right, title, and interest in such submissions to PelvicSense.

  • Zoom Sessions: We may host occasional virtual group sessions. We may record these for educational use. We will provide notice before recording. By participating, you consent to such recording and the potential disclosure of your likeness to other participants.

7. SOFTWARE LICENSE AND ACCESS

PelvicSense grants you a personal, non-exclusive, non-transferable license to access our content via the Kajabi web platform or the Kajabi mobile app.

  • Platform Ownership: You acknowledge that the Services are hosted by a third-party provider (Kajabi). While we strive for 24/7 availability, PelvicSense is not liable for technical outages, server maintenance, or software glitches originating from Kajabi or your internet service provider.

  • Personal Use Only: Your license is for your individual use. You may not share, rent, or lease your login credentials

8. WARRANTY DISCLAIMER 

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PELVICSENSE HAS NO FIDUCIARY DUTY TO YOU. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE SECURE, ERROR-FREE, OR PROVIDE ANY SPECIFIC HEALTH, BEHAVIORAL, OR THERAPEUTIC BENEFIT. YOU ACKNOWLEDGE THAT INDIVIDUAL RESULTS VARY AND THAT THE SERVICES ARE INTENDED AS AN EDUCATIONAL RESOURCE, NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. USE IS SOLELY AT YOUR OWN RISK.

9. INDEMNIFICATION AND LIMITATION OF LIABILITY

  • Indemnity: You shall defend and hold harmless PelvicSense and its employees from all liabilities, claims, and expenses (including attorneys’ fees) arising from: (a) your use/misuse of the Services; (b) your User Submissions; or (c) your breach of these Terms.

  • Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, PELVICSENSE’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE-HUNDRED U.S. DOLLARS ($100.00) or the amount you paid us in the last six (6) months, whichever is greater. We are not liable for lost profits, data loss, or consequential damages.

  • UK/EEA Residents: Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited by applicable UK or EEA law.

10. INTERNATIONAL USE

PelvicSense is based in the United States. We make no representation that the Services are appropriate or available for use in other locations. If you access the Services from the UK, EEA, or elsewhere, you do so at your own initiative and are responsible for compliance with local laws.

11. GOVERNING LAW AND ARBITRATION

These Terms are governed by the laws of the State of Delaware.

  • Arbitration: Any dispute shall be finally settled by binding arbitration in Suffolk County, New York, via AAA (American Arbitration Association). The prevailing party is entitled to reimbursement of reasonable attorneys' fees.

  • Jurisdiction: For any court proceedings, the parties consent to exclusive jurisdiction in the U.S. Federal Courts in the Southern District of NY or state courts in Suffolk County, NY. Claims must be brought within one (1) year of the event giving rise to such action.

12. TERMINATION AND MISCELLANEOUS 

  • Termination: PelvicSense reserves the right to terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms (such as unauthorized sharing of login credentials or intellectual property). Upon termination, your right to use the Services will cease. Provisions regarding ownership, disclaimers, indemnity, and limitations of liability shall survive termination.

  • Integration: These Terms, along with the Privacy Policy and any specific Consent forms signed for coaching, constitute the entire agreement between you and PelvicSense regarding the Services.

  • Changes: We reserve the right to modify these Terms at any time. We will notify you of material changes via the email address associated with your account or a prominent notice on our website. Your continued use of PelvicSense following these changes constitutes your acceptance of the new Terms.Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

CONTACT INFORMATION

PelvicSense Inc. 24 Collingswood Drive, Sag Harbor, NY 11963

Email: ehecht@pelvicsense.com

Website: www.pelvicsense.com