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PelvicSense Terms of Use

Last Updated: February 6, 2026

1. MEDICAL AND EMERGENCY DISCLAIMER

THE SERVICES AND ALL CONTENT ARE FOR INFORMATIONAL PURPOSES ONLY. THEY ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. PelvicSense Inc. (“PelvicSense”, “we”, or “us”) provides pelvic wellness education information. Evelyn Hecht, PT and her team are not physicians, nor acting as direct-care or virtual physical therapists.

  • No Advice: We act as non-medical wellness coaches. We do not diagnose or treat medical conditions. Reliance on any information provided is solely at your own risk.

  • Consult Your Physician: Always seek the advice of your physician before starting or changing any treatment or exercise routine.

  • Emergency Services: The Services are for non-emergency purposes only. If you think you have a medical emergency, call 911 (US) or 999 (UK) immediately. PelvicSense assumes no obligation to contact emergency responders or provide emergency care.

2. REGISTRATION, ELIGIBILITY, AND COMMUNICATIONS

  • Eligibility: You must be at least 18 years old. You represent that you are in good enough health to begin these Services.

  • Account Security: You are responsible for maintaining the confidentiality of your password and for all activity on your account. You must notify us immediately of any unauthorized use.

  • Systems: You are responsible for obtaining and maintaining the hardware and internet services ("Systems") necessary to access the Services. PelvicSense is not liable for errors or data corruption arising from the malfunction of your Systems or the Internet.

  • Consent to Communicate: You agree to receive electronic communications (email) related to your use of the Services. Receipt of documents in electronic form satisfies any legal requirement that such communications be in writing.

3. UK & EEA CONSUMER RIGHTS & REFUND POLICY

  • General No-Refund Policy: All purchases are final. PelvicSense does not offer refunds or credits for partially used periods or unredeemed Gift Subscriptions.

  • UK/EEA Statutory Rights & Waiver: Under the UK Consumer Rights Act, consumers generally have a 14-day "cooling-off" period.

  • The Waiver: By purchasing and accessing our digital wellness content immediately, you explicitly acknowledge that you waive your statutory 14-day right to cancel or receive a refund.

  • Faulty Content: If digital content is technically defective, your sole remedy under UK/EEA law is a repair or replacement of that content.

4. RULES OF CONDUCT

As a condition of use, you agree not to use the Services for any purpose prohibited by these Terms or applicable law. You shall not:

  • Infringe: Infringe any patent, trademark, trade secret, or copyright of PelvicSense or any other person.

  • Abuse: Post content that is unlawful, threatening, abusive, defamatory, or invasive of another’s privacy.

  • Automate: Use "crawlers," "spiders," or automated software to scrape or copy Content.

  • Interfere: Decipher, decompile, or reverse engineer any part of the Services, or impose an unreasonable load on our infrastructure.

  • Privacy: Share or disclose the personal information of another user without their express permission.

5. INTELLECTUAL PROPERTY & DMCA

The Services and Content (including the "Trio of Healing Skills" framework, videos, and graphics) are the sole property of PelvicSense.

  • Limited License: You are granted a non-exclusive, revocable license for personal, non-commercial use only. You shall not sell, rent, or create derivative works of the Content.

  • DMCA: If you believe materials on our Site infringe your copyright, notify our Copyright Officer: PelvicSense Inc., Attn: Copyright Officer, 24 Collingswood Drive, Sag Harbor, NY 11963; email: ehecht@pelvicsense.com.

6. USER SUBMISSIONS & ZOOM MEETINGS

  • Public Submissions: Submissions shared through Virtual Group Programs (Zoom) or other public forums are considered public and non-proprietary. You irrevocably assign all right, title, and interest in such submissions to PelvicSense.

  • Zoom Sessions: We may host occasional virtual group sessions. We may record these for educational use. We will provide notice before recording. By participating, you consent to such recording and the potential disclosure of your likeness to other participants.

7. WARRANTY DISCLAIMER

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PELVICSENSE HAS NO FIDUCIARY DUTY TO YOU. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE SECURE, ERROR-FREE, OR PROVIDE ANY SPECIFIC HEALTH, BEHAVIORAL, OR THERAPEUTIC BENEFIT. USE IS SOLELY AT YOUR OWN RISK.

8. INDEMNIFICATION AND LIMITATION OF LIABILITY

  • Indemnity: You shall defend and hold harmless PelvicSense and its employees from all liabilities, claims, and expenses (including attorneys’ fees) arising from: (a) your use/misuse of the Services; (b) your User Submissions; or (c) your breach of these Terms.

  • Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, PELVICSENSE’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE-HUNDRED U.S. DOLLARS ($100.00). We are not liable for lost profits, data loss, or consequential damages.

  • UK/EEA Residents: Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited by applicable UK or EEA law.

9. INTERNATIONAL USE

PelvicSense is based in the United States. We make no representation that the Services are appropriate or available for use in other locations. If you access the Services from the UK, EEA, or elsewhere, you do so at your own initiative and are responsible for compliance with local laws.

10. GOVERNING LAW AND ARBITRATION

These Terms are governed by the laws of the State of Delaware.

  • Arbitration: Any dispute shall be finally settled by binding arbitration in Suffolk County, New York, via JAMS (Judicial Arbitration and Mediation Services). The prevailing party is entitled to reimbursement of reasonable attorneys' fees.

  • Jurisdiction: For any court proceedings, the parties consent to exclusive jurisdiction in the U.S. Federal Courts in the Southern District of NY or state courts in Suffolk County, NY. Claims must be brought within one (1) year of the event giving rise to such action.

11. TERMINATION AND MISCELLANEOUS

  • Termination: PelvicSense may terminate your access at any time. Provisions regarding ownership, liability, and disclaimers shall survive termination.

  • Integration: These Terms and the Privacy Policy constitute the entire agreement between you and PelvicSense.

  • Changes: We reserve the right to modify these Terms. Material changes will be notified via email or a notice on our home page. Continued use constitutes acceptance.

CONTACT INFORMATION

PelvicSense Inc. 24 Collingswood Drive, Sag Harbor, NY 11963

Email: ehecht@pelvicsense.com

Website: www.pelvicsense.com

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